What We Offer
Our services have changed during the COVID-19 pandemic and Washington State Stay at Home orders. Please visit our homepage for updated information on our hours and availability.
Our recommended path is to start with a comprehensive hearing test. Our knowledgeable front desk staff will help you get set up a client profile, get a referral from your primary care doctor if necessary, and schedule you for your appointment. You’ll see a Doctor of Audiology who will take your history and perform a comprehensive hearing evaluation. This includes looking at your ears, doing a tone test (measuring how you hear at various pitches), and assessing your ability to understand words in quiet or in background noise. This will give us a baseline of how you’re hearing now. We are happy to send a copy of the written report to you or anyone else on your care team.
Our Audiologists have backgrounds at major medical centers and are trained to work with pediatric clients, geriatric clients, as well as clients with multiple involvements or developmental delays. If you or someone you know requires special support, contact us and we will be happy to work with you.
Ready to set up an appointment? Contact us today.
Hearing Aid Consultations
If a hearing aid would be appropriate for your hearing loss, we’ll perform a hearing aid consultation at no charge. We’ll discuss your listening priorities—who, what, and where do you want to hear better?—and then tailor our recommendations to your needs and preferences. We believe client education is essential, and we are happy to answer questions or discuss myths about hearing loss and hearing aids.
OUR HEARING AIDS
We provide hearing aids across all the major manufacturers and across all technology levels. They come with a 60 day trial period. Our Hearing Health Program includes batteries, trainings, and services for the lifetime of the hearing aid. All purchases help support programming at HSDC.
Those who have had their hearing tested elsewhere are welcome to bring in their latest audiogram. Note: according to Washington State law, a hearing test must be performed within six months of a hearing aid fitting to be considered valid.
As a nonprofit, we are able to offer access to hearing aids for all income levels through our community partners. We believe that everyone should have access to sound if they need it.
Hearing Aid Fitting & Service
Once you make your decision, we schedule a hearing aid fitting. We will perform best practices, as recommended by the American Speech-Language Hearing Association (ASHA) and the American Academy of Audiology, including real-ear measures to make sure your hearing aids are calibrated to your hearing loss and your ear size and shape. We set aside dedicated time to make sure you know how to take care of and maintain your hearing aids.
Within the first few days, we’ll follow-up with you to see if you have any immediate questions.
We schedule a recheck, typically in about two weeks, to check back in with you after you’ve had a chance to experience the hearing aids in your day-to-day life. We encourage you to take notes as you get used to new sounds, so we can continue to fine-tune them. Hearing aids are not like glasses; they require adjustments over time!
After your hearing aids are set to your satisfaction, we’ll plan to see you back semiannually for a deep clean of your hearing aids. This is also a great opportunity to ask any questions that may have come up over the last 6 months. Over time, should your hearing loss or listening needs change, we will continue to make adjustments to your hearing aids.
In addition to scheduled appointments, we have walk-in hours Monday through Thursday, from 1:00-2:00pm, for cleaning, services, and basic troubleshooting.
Assistive Listening Device (ALD) and Workplace Accommodation Evaluations
Our clients range from medical professionals to sound engineers to construction professionals, and we know that one size does not fit all. HSDC Audiology brings more than twenty years of experience working with assistive technology directly to you in individualized consultations to discuss your specific home or work environment. Assistive Listening Devices (ALDs) can serve a range of functions, including help picking out a voice in noise, adjust hearing aids, transmit audio from a TV, and/or pair to smartphones. Whether you are technology averse or ultra-savvy, our team can help find solutions for your needs.
Please note: to schedule a Work Accommodation Evaluation, we require an intake form. Please contact us today to see if a work accommodation evaluation would be appropriate for you!